Career Online High School – The Library’s Role

This module will help you understand what you and your library can expect when implementing Career Online High School. The first step is finding and qualifying students. Gale will help your library reach prospective students by providing you with support materials, and working with you throughout your implementation. For example, Gale will help your library develop a Marketing and Recruitment Website. The Marketing and Recruitment Website will explain the program as well as share success stories from other students. This website will also feature an Online Self-Assessment. The self-assessment asks prospective students basic questions regarding age, residency, technology, availability, and educational attainment. Some libraries have chosen to include additional questions, such as why the prospective student is interested in the program. Gale will work with your library to develop this assessment. You’ll use this assessment to determine if the student is a good fit. If your library has purchased an unlimited number of prerequisite courses, you can point the prospective student directly to the Online Instruction Center. However, if your library has only purchased a limited number of prerequisite courses, you will need to decide which students are given a prerequisite course. A phone conversation with the prospective student may help you this decision. Your library’s Online Instruction Center is where students will register and take their prerequisite course. Students must complete the prerequisite course within two weeks and gain a score of 70% or better. The library may then decide whether they’d like to bring the student in for an interview or would like to redirect him or her to another program at the library. The intake interview will help your library decide if the prospective student is a good match for the Career Online High School program and whether they’ll be awarded a scholarship. During the interview you’ll have a discussion with the student about their prerequisite course experience. For example “did they like the online learning environment?” and “did they have a hard time finding time to complete the course?” You’ll also review some of the information from the student’s self assessment. Gale will provide an interview template for you to work from, but you’ll probably find that you’ll want to add some questions of your own. Your library will develop its own process for granting scholarships. Some libraries have set up a review board while others leave the decision to their Career Online High School program manager. If a student is awarded a scholarship, they must be willing to sign an agreement with the library to show their seriousness about the program. The student will also want to immediately request transcripts from any high schools they may have attended. Many students have completed some high school courses and can be given credit for those in the Career Online High School curriculum. Gale will provide your library with a transcript request form. We’ve found it’s a best practice if the library helps the student request their transcript. During the first 30 days of enrollment, the student will engage with their Academic Coach and get started on their course work. Career Online High School expects students to complete two courses within the first 30 days. They’ll be closely monitored by their academic coach and the library to give the student the best chance at success. At day 25, Career Online High School will reach out to the library program manager and let them know whether they recommend the student to continue or not. If a student isn’t keeping pace, the library will inform the patron that maybe now isn’t the right time for them, and that scholarship will be returned to the library’s pool of seats. Now, let’s look at the Career Online High School implementation process. Gale has developed a timeline for the six-week implementation plan. This process will be guided by your Gale Customer Care Consultant. In week one, you’ll receive an overview and discuss goals, approaches and dates. In week two, you’ll review program details. In weeks three and four you’ll review and finalize marketing, PR and website details. In week five, you’ll review responsibilities, and by week six, you’ll be ready to launch the program. We’re excited to start this journey with you and we hope you are too!

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