How To Write User Stories

Hey guys! Welcome to this video tutorial
on user stories. This tutorial is basically designed to give you a
foundational understanding of what user stories are. How you can write them. And
then how they can be used to create product using an agile workflow. So it’s a two-part series and what we’re gonna do in the first part is talk about a
definition of what user stories are. I’m going to show you how to write them and
organize them on the board behind me using post-it notes and a pen and then
in the second part we’re gonna take our user stories that we’ve created and we’re
gonna create a functional specification for a fictional product using Trello. So
let’s go ahead and get started and let’s start with this simple introduction of
what it user story actually is so a user story is a short simple description of a
product feature told from the perspective of a person that wants that
feature and these stories will normally be told from the perspective of a
potential user of your product or an existing user of your product or
combination of the two and stories are essentially used to define what is
called the product backlog in an agile development workflow now the product
backlog is essentially the collection of user stories that drives the functional
specification and the development of features for particular product or
service so you have a collection of all the user stories and these are what you
know that your users require from the product that you’re creating and these
stories are used to basically inform and influence what you decide to create for
your user so next let’s define how you actually write a user story now a user
story consists of three parts it consists of the first part which is a
persona which is essentially the persona of the
user that the story is being written for it consists of the feature that the user
requires and it consists of the need for that future satisfies so for example a
typical format of a user story would be as a (blank) which is the persona I want a
(blank) which is the feature so that I can (blank) which is the requirement that that
feature satisfies or the need of that future satisfies so let’s take a look at
how an example use a story might look and as an example we’re gonna take
Airbnb which is a product I’m sure you all know and we’re gonna think about how
a typical user story might look for something like air AirBnB so a typical user
story for something like this might be as a user I want to search for a
destination so I can book accommodation in a foreign city so there’s three
components so it’s the user the search and the need that’s satisfied which is
being able to book accomodation in a foreign city so Before we jump into some
user stories the other thing I wanna do is talk to you about the concept of an
epic now you may have heard this term before you may not but an epic is
essentially a very very big user story and that’s why it’s called an epic
because it’s big and an epic is essentially one big user story that
could potentially have many many other multiple user stories coming from it so
if we take the example of Airbnb again an epic for Airbnb maybe I want to find
holiday destinations and travel abroad well that’s very very big and that’s
difficult to define just from that one story so in order to actually
effectively define a feature set based on that user story you’d have to break
it down into multiple smaller stories now we’re actually going to do that now
so we’re going to jump into creating some user stories for ourselves we’re
gonna take Airbnb as an example and we’re gonna do is going to write free
epics okay so three epics remember epics and big stories are gonna write three
big user stories okay so what I’m going to do I’m gonna say
Airbnb story’s going to create three epics alright so these are at big
stories that we want to break down into small chunks and our first is I’ve got
to read these stories because I already have them written down as a user I want
to be able to discover new and interesting destinations interesting destinations right it’s my first epic the second epic is as a user I want to
book accommodation in a foreign city. accomodation in a foreign city. That’s epic 2
that’s just one two, three. Third one: as a user I want
to easily be helped to create an experience in a foreign city so on
Airbnb we have the concept of booking accommodation visiting new cities but we
also have the something they introduced quite recently which is the concept of
be able to find and book experiences in foreign cities as a user I want to find a new experience. So as you see here we’ve got three
epics and they’re basically free very very big user stories so what I want to
do now is take those epics and break them down into smaller stories that we
can then use to define product backlog and our functional specification for the
various features of the product that we want to create so we’re going to take a
look at these and I’m gonna think ok these are very big how we break them
down into smaller stories what might those stories be and I’ve already done
that I’ve got a few that I thought about before I made this video so let’s have a
look at those so let’s have a look at this first one it’s choosing different
coloreds new keynotes ok and so let’s break this down even further so number
one as it usually I want to discover new and interesting destinations so if you
break that down even more where you can say as a user I want to be recommended
destinations based on my interests as user I want to be recommended destinations based
on interest alright let’s break that down again we can create another story
there as a user I want to be better recommended destinations based on my
current location so maybe I want to find places then a near me that I want to
visit or if I’m in a particular country I might want to visit other cities
within that country and I’m sure they miss a little bit so
we can you know move through it quite quickly we recommended based on location. Alright
let’s have a think about this one this is big as a user I wanna book accommodation in a foreign city. Well there’s a couple of other stories we can take from
that to break it down into smaller pieces the first is as they user. I
want to search for a destination I already know so I can make a booking so
you might want to revisit a city that you’ve already been to and you know that
you want to visit that city but you just need to find accommodations. As a user I want to be able to
search for a destination sorry already said that one. As a user I want to be
able to explore a map to find a new destination so I can make a booking so
this is the concept of explorations you might not know where you want to go you
might want to explore a map you might want to find new places you can go and
then once you’ve found those places then you want to book accommodation locations all right last one
as a user I wanna find in your experience big story let’s break down it
more as a user I want to be able to recommend
it certainly as a user I want to be recommended experience based on my
interests since the concept of finding an experience if we break it down even
further that people could be recommended experiences based on their interests recommended Thanks interest rest cool
last one as a user I want to be able to browse activities so I can create a new
experience drop my post-it notes so you know there might be a lot of different
activities that I could consider and the experience is based on those activities
if I don’t know what those activities are I might want to browse and explore
and find new ones and then be recommended an experience based on that
so for example cocktail making right as a user to browse cool so that’s
pretty much it so let’s just have a quick recap of what we’ve done we’ve
talked about what it user story is I’ve given you a definition of the three key
components that make up a user story and inform how you write a user story and
then we look to X and how to list out epics and then create smaller user
stories based on those epics so I hope you found that useful if you’ve got any
questions or any comments leave them on the comments below the video and in the
next part what we’re gonna do is take these and I’ll probably write out a few
more and we’re gonna put them into Trello and we’re going to look at how we
can use our user stories to create a functional requirements for a product
and to create a product backlog as well alright see you next time

14 thoughts on “How To Write User Stories

  • hello sir I just wanna ask what the steps that you are doing to accomplish a project as a UX designer from the beginning to the end

    thanks a lot your videos are very useful

  • Hey amazing video, just one question have you publish the part 2 that shows how to translate the stories into Trello? Thanks and keep up with the good job

  • Hi! Love your videos!

    I'm following you in the youtube channel and i have a question for you:

    I saw your video about scenarios, user journey, user flow, wireframe etc.

    What is the UX process from start to finish?

    Hope you can write to me in details and make intended video for that.

    Thanks 🙂


  • That was fantastic, easy to follow and understand. Easily the best video of all the videos Ive seen on this topic. (Although to save time the post it notes could have already been pre-written. Would have saved us time waiting for you to write them)

  • I'm new to UX, however I've learned that User Stories should be more Outcomes based, rather than Features based. In your video, it seems to me that you are focused on creating features that we don't know the users even need yet. This may lead to putting in time and resources to build features that may not be used and/or not solving the problem.

    My two cents, but I'm new here haha.

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