Lean Six Sigma Program Preview – Presented by McMaster Continuing Education


– [Kristine] Welcome, everybody and thank you for joining us to learn more about our
Lean Six Sigma Program. My name is Kristine Stolar and I’ll be facilitating today’s preview. The agenda for today’s
session is as follows. First I’ll talk a little bit about Continuing Education at McMaster, next I’ll provide an
overview of the program, talk briefly about the intended audience and program learning outcomes, I’ll also address
certification requirements and the enrolment process. Towards the end of the session, I’ll respond to your questions as they might not have been
covered in this presentation. Our Lean Six Sigma Program is fairly unique in that’s offered in a blended format where a portion of the material is covered in class and a portion of it is covered in our online classroom. The program is approximately
11 days in total which is delivered over a six-week period. There are five in-class sessions that are facilitated
by a Master Black Belt in Lean Six Sigma. The in-class portion is lecture and discussion based with active learning activities built in to engage the participants. Between each of the in-class sessions, are several days of online learning where you’ll be working on material in an asynchronous fashion. Asynchronous meaning you can log in at a time that is convenient
for your schedule. The online portion of the program is delivered through McMaster’s
Learning Management System called Avenue To Learn which is available on
day one of the course and it’s accessible any
time of the day or night. This flexibility allows you to review course material around your other professional
and personal commitments. During the course of the 11-day program, you’ll work through what
is called the DMAIC process where this stands for Define, Measure, Analyze, Improve and Control. This process is the
foundation of the program and the process that will be applied to a project you choose to
address during the program. The project can be anything that you’re working on professionally or it can be something that you’re working on personally that you would like to
do more efficiently. Upon completion of this course, students will be able to
apply the scientific methods to solve real-life business problems, identify problems in your workplace and build organizational support to solve these issues, collect valid and reliable data, conduct basis statistical analysis to understand the root cause of problems. Identify opportunities to
introduce Lean thinking and processes into your workplace and lead the implementation of Lean as well as guide the organization on a journey of continuous improvement while also leading and facilitating process
improvement projects. In order to meet the program requirements, participants will be
assessed on the following. Completion of a reflection exercise, submission of a project plan assignment as well as your attendance
and participation. The Lean Six Sigma Program is designed to foster critical dialogue and productive conversion
among the learners and therefore participants are expected to attend all in-class sessions and contribute to the discussions
led by the instructor. Upon successful completion of the program, participants will receive a
certificate of completion. On the last day of the course, you’ll spend half a day visiting the Toyota plant in Cambridge. Touring the Toyota plant will prove, sorry, will
provide the opportunity for you to see the successful application of Lean Six Sigma in action as well as to ask questions about its sustainment within a world-renowned organization. As I mentioned previously, the program is delivered in a blended format to
include both in-class and online delivery. The first module is the introduction to Lean Six Sigma. That’s available to you online and this will allow you the opportunity to review the materials in preparation for your
first in-person session which takes place in module two. The modules run from
nine to five each day. Module two is two days back to back. Module three will continue online followed by two days for
module four in class. The final module consists of two parts, the day will begin with the
tour of the Toyota plant in Cambridge and as stated earlier, Toyota’s an example of an organization that exemplifies Lean Six Sigma principles and the tour will give you an opportunity to see the methodology in action. Following the tour, everyone will regroup in person at one of our learning centres and have the opportunity to continue with your project. You’ll have time to discuss project with the larger group as well as direct any questions you have to the instructor. The in-person portions of the program run out of two main sites depending on which cohort and which term. The Burlington location is held at McMaster’s Ron Joyce Centre or often called RJC and it’s conveniently located at the QEW and Appleby Line. It’s home to McMaster’s MBA and Executive Education Programs. This site is readily accessible by car and public transportation with parking on site and a GO Station less
than two kilometres away. The Hamilton location is held at our Continuing
Education Facility located at 1 James Street North and this is also readily accessible by car and public transit. Both of these facilities are equipped with state-of the-art classrooms, meeting spaces, lecture
facilities designed to accommodate the
professional development needs of our participants. Information about our upcoming sessions can be found on our website under the Lean Six Sigma Schedule page. We frequently get asked about
Green Belt Certification so I thought I would address this as it is a bit of a grey area. So, certification is a two-step process. Part one focuses on the learning of the theoretical aspects and body of knowledge
aligned with Lean Six Sigma. And the second part is learning to apply. Through the McMaster Lean Six Program, you’re provided with the theoretical and educational component. However, official certification is outside the preview of this program. Also to note, there is no one governing
body for certification. It means that there’s
no single organization or institution that holds the authority to certify people. Certification is done
on a individual basis and it’s issued by either a Black Belt or a Master Black Belt instructor who will work closely with
the individual on a project and provide certification upon project completion once the individual has learned to apply the theory into practice. The instructor for our program is a Master Black Belt who can and does provide
Green Belt Certification, so for those that are interested, this process can be initiated at the end of your training directly with the instructor. Should you be interested in certification, to prepare for this you
should come to the program with a real-life project ideally from your workplace. During the in-class modules, participants will have time
to apply theoretical learning to a project from their workplace. You also have access to the instructor for coaching and assistance and the opportunity to
work in smaller groups and learn from each other. It’s a great way to
start applying the theory and get a deeper understanding of how it applies in real life. Upon completion of the program, you can contact the course instructor to inquire about taking
your training a step further to get official Green Belt Certification and just to note there
is an additional fee for those interested in certification. Before we review the upcoming schedule, we’re going to first
hear from a past student who completed the Lean Six Sigma Program. – My name is Sarah. Where I work is at Manulife and I’m a senior process analyst. I analyze current state processes using Lean Six Sigma techniques to try to make recommendations to make things better for our customers, employees and clients. At McMaster I completed
the Lean Six Sigma Course. The main factor was the
quality of the instructor. The experience that he had and researching him made me want to choose that course to take to learn from his experiences. Definitely the reputation of
McMaster made it a no-brainer to select it. The location was great for me, there was tons of parking, it was very close to the highway, so the classes were extremely convenient. The experience of blended
learning was really great. I had the in-class experience plus when I was at home, I had all the materials accessible online. It was really great that McMaster had a lot
of the materials online because I work in Toronto and I’m from Hamilton, so when I’d be at work, I could access the
materials if I needed to and not worry about having to rush home to make it to the classroom. It’s helped me a lot because I think now I’m
getting bigger projects and I’m getting more responsibilities at work which I’m really enjoying and I’m able to use the skills I learned at McMaster on my job more. I think before I took this course, I wasn’t as confident as I
was after I look the course in terms of my ability to
analyze data statistically and basically bringing out
the business intelligence out of a large amount of data but after the course, I think I am extremely confident and I have my instructor and
McMaster to thank for that. (lively music) – [Instructor] All right. So, we’ll continue on
with the presentation. So, what I was going to
talk next about enrolment. It’s a straightforward process that’s run through our website. So, all you have to do to enrol is visit the Lean Six
Sigma web page on our site and click on Enrol Today and follow the prompts as it guides you through the enrolment system and please note, payment is due in full at time of enrolment. Also for those interested in enroling, we do have an early bird rate and you can save $400 on the program B and you have until April 29th to take advantage of that discount. And if you need any help along the way with enroling or you
experience any issues, please feel free to reach out to us, you can call us directly and one of our information specialists would be happy to assist you. So, this last slide here just has some contact information. The email there is our program account. So, any questions that you think of after our session today or you want to get further information or clarification, please email us at [email protected] as well as our website and our phone number if you want to speak to someone in person, one of
our information specialists would be happy to assist you. You can also follow along
on our social media channels for the latest updates
and program information.

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