Lifelong Learning for All Leveraging the Power of the Open Web 9 26 2018


all right hello and good morning
everyone we’re gonna go ahead and get started welcome to the webinar lifelong
learning for all leveraging the power of the open web
my name is Courtney Brown and I’m the Southeast Regional Coordinator from the
Indiana State library’s professional development office I’ll be the host and
question moderator today our presenter this morning is Julia Huprick director
of curation strategy at Intellum I’d like to start off the
webinar with a few announcements to register for other webinars or
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events at the Indiana State Library if you have a question just type it in the
chat box on the upper left side of the screen I’ll be watching and I’ll get
your question to Julia as soon as there’s a good opportunity there should also be
time for questions near the end this session is about an hour so you’ll get
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stay logged in at the end of the presentation for access to your Leu and
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so again if there is a global sound issue we will make an announcement in
the chat box without further ado I will turn it over to Julia hello everyone
good morning can you hear me okay loud and clear sounds great excellent thank
you and thank you so much for having me this morning I’m really excited to share
with you a project that I’ve been working on for the past couple of years
and I think it presents a really interesting opportunity for librarians
for trainers for anyone who’s interested in sharing information so and that
project is called Cat Cat so we’ll get started here I just want to I’ll share
with you a picture of myself I am the vice president of learning initiatives
at Intellum which is a company headquartered in Atlanta we provide
elearning and employee engagement solutions for companies like Google and
Facebook and Pinterest and if you’ve used a platform called Facebook
blueprint for example this is our product we build learning management
solutions we build like a social media tool we have a gamafication platform as
well and so we’ve really we’ve been in this space for about eighteen years and
one of the things that we’ve seen has been the fact that our clients need
content our our clients our organizations that provide training for
their employees and in most cases the training staff have a hard time keeping
up with the amount of content that is needed to support a full staff wide
training program so kind of at the same time that we were experiencing or
helping our clients as they experienced that problem we also realized that we
had an opportunity because we find free high quality content that enhances our
clients training programs we also realized that the collection of content
that we were putting together that we were compiling would be excellent for
the rest of the world right so there’s a ton of really great content online it’s
one of the things that we believe in we believe that everyone should have access
to all of this free high-quality content whether it’s a TED talk or a blog post
or a podcast and so when we’re when we were looking for this content for our
clients and in putting that collection together we realized that we had an
opportunity to make it available for the public and so that’s what we did the
problem that we saw was that people were having a hard time finding the content
that they needed online they weren’t always going to librarians they weren’t
always using great search strategies they weren’t always information literate
necessarily and so they needed some help in that in that area and so the platform
that we built which again is called cat cat is kind of our solution to that
problem so without further ado I will unveil Cat Cat and so I know it’s it’s
kind of hard not to go to Cat Cat dot com right now but I would ask that you just
kind of follow along with me and and and kind of put a pause on your curiosity
because I know I would want to just go ahead and click on Cat Cat and then
visit and explore and everything so I’m going to give you a little demo of the
site a little tour so what we’ve done on this site is we’ve
compiled courses that are comprised of content that we found from around the
web here’s a path that I put together on understanding and implementing micro
learning this is content that we found from different places from so this one’s
from eLearning the e-learning industry magazine here’s
another piece of content here on from the e-learning coach and so essentially
what these paths are these courses are collections of these resources that we
found from around the web and so I’m going to close both of those and so
learners can go through here and they can interact with the content they can
consume their content and then when they’re done they can mark it as
complete one of the great things about the site is that because it is built on
the same platform that we use as our learning management solution it is
essentially a lite LMS and so learners can use it to track their learning they
can see what content they’ve already interacted with they can resume where
they left off which is really fantastic and so a lot of the content that we have
here is reflective of the needs of our clients
so you’ll see across the top there is a navigation bar
so we’ve organized the content into different topic areas management and
leadership business skills training development you can see that here again
these are mainly reflective of the needs of our clients but we also hope that
they’re reflective of the needs of the public and that’s something that I do
want to emphasize here that this is the platform that we’ve
built for the public it’s a passion project it’s something that my CEO had a
vision for a couple of years ago he really wanted to provide this platform
where anyone could find the information that they needed to be successful in
work and in life and he wasn’t sure how to pull this platform together and so
that’s when they approached me I was at the the Georgia Public Library service I
was the head of training there and so so they kind of convinced me to come over
and work with them on this project to help democratize the information that’s
available online and to help people find exactly what it is they need so you can
browse through here and you can see different pieces of content this is a
podcast for example we’re just linking out to the different pieces of content
that are available and I’ll show you in a minute how to build a path using the
site one of the things that we believe in is that people across the world
everyone has an expertise in something and what we hope is that people will use
the site to share their expertise with the world one of the
things that we’ve done is we’ve reached out to people who are experts in their
field who are influencers professors authors even some celebrities and we’ve
asked them to contribute some of their favorite resources so this is a path
from Alexa Carlin a nationally renowned speaker and so you she wrote this path
description she shared with us the links that she thought would be the best ones
to help someone be a public speaker and the idea is that when someone consumes
all the content in this path that they will know more than they did more about
public speaking than they did before they started again our goal here is to
help people be better at work and in life some of the paths from our celebrities
we include links to like their Twitter site or their their personal website and
whatever the case may be so you can close that and then let’s go back to the
home page we’ve featured content from a lot of different people a lot of
different celebrities or influencers we call them we call them celebrities
because we think that they’re kind of elevated at that level each one has a
different topic that they’ve identified and a different topic that they’ve built
their path around and so whether it’s Kristen Hadid failing well or maybe the
basics of b2b marketing strategy again the idea is that someone could go
through this path and and learn a little bit more from this expert about what it
is they’re an expert in we put together quite a bit of content on things like
emotional intelligence and communication and customer service because again
that’s something that our clients needed one of the things that we’ve done is
we’ve integrated this catalog into the LMS of our clients so that they have
access to all of this content without having to go to cat cat I say all of
that to say people can still navigate through Cat Cat as an individual they
can track their learning through my library they can see what they’re
currently working on they can take a look at some things that they’ve
completed so on the screen you can see a lot of content that I’ve either viewed
or passed for example if I’ve completed something and so as far as the learner
is concerned I believe that there’s a lot of content here that you can use for
not just your staff but also for your your the
public this is a great resource to share if someone is looking for resources on
since I landed on communication how to be a public speaker or being assertive
or managing a global team there are lots of different resources here over a
hundred different paths on all of these different topics and so the site again
is public and freely available so you can take these links and you can share
them on your site you can share them on your social media platforms some
libraries that we’ve worked with in the past have included these links on a page
of you know perhaps other resources about a specific topic I feel like I’ve
spoken kind of continuously for the past two hours so I will go ahead and pause
and see if anyone has any questions I can’t see the the chat window Courtney
so okay no that’s totally fine yeah I don’t see anyone typing okay well one of
the things that we were finding is that consistently across the board our
clients were having issues finding content on the same type of topics so
things like hiring someone or employee like performance reviews conducting job
interviews these are topics that really ran the span of our clients and were
kind of universally needed and so again we thought the public could really
benefit from this it’s not just people who are inside an organization that we
provide a service to it’s it’s essentially everyone anyone in an
organization probably has had an opportunity to
interview someone and so having content like this couldn’t really benefit them
early on we partnered with some libraries to put together some paths
that were very library specific so things like conducting a reference
interview that was one that was fairly popular another one was how to go
through the library construction process and I actually partnered with the public
library the state agency here in Georgia to pull together some resources that
would help someone who was going through that process maybe it was understanding
design or understanding like the the procurement process something along
those lines and so you can build these paths in different sections and have
something in each section that you’re focused on specifically so this guy
chester elton decided to kind of put his content together and in these sections
so why the best team wins they’re coached and encouraged their engaged and connected
and so each one kind of focuses on that with the libraries we wanted content
that was focused on staff training topics but then also on patron training
topics and so we also put together some paths on things like how to start a
small business one of the things that I saw when I was working at the library at
the reference desk is that people would have the same question kind of over and
over again and so maybe it was how to start a small business I would get that
question and then I would get it again and you know maybe six months down the
road and I would have to kind of do all that research all over again the idea
with this platform is that you can put those paths together as a guide for for
a patron I almost called them a client being put them together as a guide for a
patron so that they can access us maybe when the library is closed or you can
access it and provide them with this list of resources that is that’s already
been pulled together and that you can you can then share with them and have it
as a standalone I’ve almost like a libguide I don’t want to necessarily use
that term I know a lot of people do have Lib guides this is very similar we’ve
gotten the question before this is very similar but again a free tool open to
the public not just library specific the paths and I’m referencing that were
library specific we ended up taking down off the site because what we were
finding is that they weren’t necessarily the the most in-demand topics they
weren’t necessarily the topics that everyone wanted to see and so we did
take them down but I say all of that to let you know that they’re still they’re
actually still on the back end like they’re still they still exist and so if
you would like to see any of those please just shoot me an email and we can
also we can reactivate them if we start to see that enough people are asking
those same kind of asking for those same kinds of resources we can pull those
back up a lot of this content also again could be used for not just staff
training but then also patron training things like how to start a startup if
you had someone come in and and and had a question about that it’s great because
this resource it’s a list of resources that it’s already available I do want to
show you how to create your own path and I think that’s really where kind of the
power of the site comes in again we believe that everyone is an expert in
something and so the the idea is that you can share that expertise with the
world like that’s kind of our our I don’t want to say our purpose but we
what’s the word I’m looking for it’s something that we feel like we owe to
the world to share with other people the areas that we were an expert in and
we hope that other people will feel the same way so if you wanted to build your
own path you could do that really easily the first thing you have to do is sign
in I’m already signed in and you can create a free account on the site so
when you come to the site there will be a login button here and you can click
that and then create your own path create your own account after that you
can come here to this red plus sign and if you click that you will come to it’s
just a blank course and you can create it you can create a course on really
anything that you’d like again our purpose is to help people be better
at work and in life and so all of our content is focused on that specific
it’s kind of under that lens right and so but I’ve seen people create paths on
things like we had someone create a path on GMOs one time which I thought was
interesting we had a professor who curated a path on he used it to share
resources with his with his class after the class was over so he just sent them
the link to the path and then they could read watch and listen all the resources
that he had shared with them so if we wanted to build a path here on say
building a reference interview maybe I would like my staff members to go
through this path maybe they need a little brush up on something related to
the reference interview I also use this for like library assistants who had
never been on the desk before and so I’m just going to type in just some
gibberish here so you can give your path a description which generally would
include not just gibberish but also learning objectives why someone would
take the path what they’re going to get out of it generally just kind of your
normal like course description kind of thing you can have different sections
here in the path and so maybe we’re going to do
what’s a reference interview give your section a description and then the next
thing you do is add activities so activities are links there are always
links at least for now although we are talking about allowing people to do more
than just a link maybe write a post for example kind of like a blog post I found
this the steps of the reference interview I just pulled a couple things
really quickly this morning so this might not be the best resource but so I
pulled this resource and I’m going to click Add and then what the system does
is it actually pulls the metadata from this item and and then in a second it
will pre populate some of the content so it will pop up this title it will on the
kind of on the back end it will pop up the description if there is one and on
this one there there wasn’t one but if we go back we can edit that activity and
include a description for it so I’m going to say the reason that I think
people should read this article to give it some context and we think that that’s
generally a best practice when you’re curating a path like this when you
select an item giving someone an idea of why I can’t talk and write at the same
time giving someone an idea of why you’ve selected that piece of content
for them is really beneficial A so that they don’t skip it and B so they have
kind of an idea of what to look for as they’re going through so I’m gonna say
this article gives a great overview we can also specify in minutes how long the
it would take to consume that content generally I estimate the number of
minutes it takes to read something for a YouTube video this way
pre-populate and so you know maybe it might say three or four minutes so I’m
just going to say three minutes here for this article you can also specify a
difficulty level which I’ll show you in a few minutes how we can kind of use
that to select different things you can also select a cover image and a preview
image and you can also add some topics so you’ll see here our topics are fairly
limited again we used to have like a library catalog but for a library topic
but we we took that one away it might come back so right now I’m just gonna
say this is I’m gonna say communication for right now you can also specify the
publisher the author and the published date in the event that that information
is available again it’s going to pull whatever is available from the metadata
apparently there’s not much here to pull so I’m just going to say Iowa wrote this
and you don’t have to fill these filled in all right so I’m going to save that
and then I’m going to go back to my path let’s add another activity just to have
some another URL to pull I’m gonna pull this one from the ALA and again this one
is the guidelines for behavioral performance of reference and information
service providers so and then let’s pull a video so I went ahead and I found this
it’s just a reference interview video I think that a grad school had put
together and that URL alright let’s look at the metadata for this one okay so I pulled the title
it’s got this little description here that description doesn’t wouldn’t
necessarily make any sense for anyone so I’m gonna say this video…. I think that’s
what I said about the last one you can specify again the duration of minutes which it
went ahead and pulled and this beginner level we have a service called Embedly
that will display the activity link what one thing that we found is that while in
Embedly is fantastic at pulling some additional metadata and actually it
renders the page slowly and so we leave this box unchecked…and I’m going to select
communication… I’m going to leave this author because I think it’s hilarious
then I click Save… okay so you can see here we found a couple of items in the
path already I’m gonna add a topic and specify a difficulty level now at this
point if I think that my path is done I can add …well I would want to add a hero
image which is like the big picture at the top and a cover art which is the
picture that displays in the catalog I’m not going to do that now and then for me
I have these admin functions some things like feature on the discover tab which
will display it for our clients which I don’t want to do right now but I’m going
to do it anyway so they can see it for just a hot second… okay I think that
looks good… alright and so I’m going to submit… well right now this button says
submit for review our developers are working on a process that will allow
people to just automatically publish things we think that it’s important for
people to be able to publish their paths and then be able to see them share them
and be able to kind of get that instant gratification so if I say submit for
review this is what my path is going to look like you see I didn’t upload a
header image so it’s not very pretty but you can you can see how it would
look for the student and then these are the links that we uploaded so here’s the
State Library of Iowa I’m going to really quickly go back I’m going to edit
my path and unpublish it just so that no one else can see it surely right now Google
is like why do I have this path on the reference interview in my catalog so we
don’t want that to happen …again someone can come through here you can have your
staff members read through the content mark things as complete the videos will
autocomplete so if I click on that as you watch the video you don’t need to do
anything else specifically it will just automatically
realize that you’re done with the video and then mark it as complete …and then
when you’re finished with that path it will have this Banner
at the top that says you passed it on whatever date so you can go and view it
in your history and you can see that you passed this reference interview class
you can also see the content that you’ve added in my library which you can get to
from that banner that you had seen when you finish the path or you can get to it
from this hamburger menu here so discover is the home page …my library is
the page that has your history anything that you’ve favorited anything that you
have completed and anything you’ve added another thing that’s in this
hamburger menu is the about page and so we’ve put some information here about
what Cat Cat is what our mission is why we’re doing it this page will change in
just a few weeks so you might see something that’s a little bit different
but essentially this page is just to help people orient
them to kind of what what everyday online learning looks like right now
which we don’t think is is right and then orient them to obviously to Cat Cat… in the future this page will have information for learners and then
information for curators so if you wanted to be a curator and you wanted to
contribute to the site it would have some specific information and some
training for you on how to do that right now when you click on this plus button
there’s you know not necessarily a whole lot that that tells you what to do and
where to go it’s fairly self-explanatory but we’d like for it to be a little bit
more user friendly that’s actually a good point that I’d like to make as well
and that’s that this platform has changed dramatically since we launched
it unofficially kind of like a soft launch back in June and it’s already
changed so much and we have some really big changes coming in in the next few
weeks one is that people will be able to publish without having to submit their
path for review the some of the other changes we will implement include the
way that people review paths the way that people not just publish them but
also kind of the steps that they go through in order to publish that path ok
I’m gonna stop for questions here Courtney do we have any I don’t have any
coming in if anyone has any questions feel free to go ahead and type those in
the chat box now I’m just kind of curious what kind of topics are covered
on those library specific paths that you mentioned that we’re kind of available
in the back end… yeah so a couple of them were here I’m actually I’m going
to kind of poke through in the admin view and some things like the reference
interview was one… Oh how to do library displays was another
one that we did so conducting a reference interview let’s see what paths
we have library customer service which was another one that we had like put
together for our friends in the library world who you know we we had all
been managers at a library before and so we all had experienced kind of this need
to to train some of our staff on customer service you know it’s not
something that I don’t know every library is different but for us for us
it was really important that our libraries were like overly customer
friendly and so like we live in the land of chick-fil-a right where they’re known
for their customer service where they …let me go back and find that path… where people are…
it’s the south… you know I’m in Atlanta you expect kind of this like southern
charm and so we definitely wanted to put personify that and make sure that we
were giving people the best service that they could have so and again kind of
like over the top not that everyone isn’t like customer service friendly but
for us it was just something that was important sure we had a
question so this is an LMS? and you kind of mentioned this, it’s kind of a light LMS can you
kind of talk about that a little bit yeah so I say that it’s a light LMS
because it does all the same things that an LMS would do so it tracks learners
progress through a course it allows a learner to start and stop something
it’ll it allows a learner to you know go back and see their history that kind of
thing what it doesn’t allow someone to do is say hey I have a learner or I have
these learner can you tell me what what they’ve
learned or what they’ve completed or what they started that is kind of this…
that’s what we build for our clients and so if facebook wanted to know hey what
what courses have people completed we can absolutely tell them that they can
run a report to see just see what their learners have completed Google same
thing Google can go through and say you know what what have people gone through
and it gives them those really deep analytics on this those analytics aren’t
available because it’s not an enterprise level solution it’s designed for the
public it’s designed for the individual and so the analytics are at that level
so again if I wanted to see what I’ve completed that information is available
to me but wouldn’t be available to anyone else so that’s when I say light
that’s yeah kind of I mean… okay we have another question when the review process
goes away for content submission will the content still be vetted somehow yes
that is a good question so one of the things that we’re doing is we are
getting rid of that submit for review process so when we get rid of that that
submission process one of the things that we’re doing is we’re actually
working with people that we’re calling topic experts so people who have
expertise in in that specific area again it could be an author a professor but
someone who has some credentials and some experience in the area we’re having
them review the paths after they’re submitted which is scary for us to think
about the fact that anyone can submit anything but we’re having people review
these paths after they’re submitted and then identify the ones that are the best
and so they’ll be able to mark them as featured or mark them as like kind of
reviewed by a by an expert and then you’ll be able to see that information
next to the path maybe it will have like a little badge or a
little picture that’s like a little checkmark kind of like Twitter does with
their verified profiles that would be like a verified path… we have another
question here have you noticed heavier usage on mobile
or desktop …so right now we it’s optimized for desktop our ….we tend to
design mobile first and any of our other platforms are really fantastic on on
mobile Cat Cat because of the nature of what it
is it works on mobile but if you can imagine um you you’re you’re looking at
Cat Cat and then you click on this and then it takes you to this page and then
it opens up a new tab and then you read that article or like listen to that
listen to that podcast and then you’ve got to close it and then it goes back to
that page it’s not necessarily the best mobile experience and we say that
knowing that we need to do some work in that area
some of our clients are essentially mobile only Waffle House actually it’s a
great example of that they have people who are out in the field and the only
time they can learn is when they’re on the job but they’re on their feet
they’re in the restaurant they don’t have a computer in front of them and so
learning mobily is the only way that they can do it and so we see really
high mobile usage from them I think that we would see high mobile usage from Cat Cat
if like once if it were optimized for that experience… we have another question
do you have any advice on maintaining the content …so one of the things that we
do is we contract with a service that provides us information about dead links
so that’s something that’s really important for us we also have a feature
where you can report maybe you can flag something that says okay you know what
contains broken links or you the content is incorrect we review these
flags so we’re relying on the community to tell us if the content is old or if
the content is no good and so we do go and review those we also look a lot of
people will add stars or leave reviews for specific links and so that will show
us that that will give us an indicator that’s a signal for us that something is
something is amiss the other thing that we do is we we we regularly go through I
wish that there was another way to do this but we regularly manually go
through each path and we’ll identify resources that maybe are out-of-date or
could be better I I just found some articles that I added to a path that I
had curated maybe a year ago and these were really good articles that I just
like I hadn’t found when I was doing the original curation and so I just I can go
in and you can do this as well you can just visit your path that you’d like to
change and then edit edit that path and then it will bring up all of these
different options for you so you can you can edit that path if you’d like but
yeah that’s a really great question and I wish that there was a way to do it
where it wasn’t manual …ok we have one more here any thoughts on converting cat
cat into an app… yeah so because this is our passion project there are so many
things that we want to do but it’s not bringing in any money so it’s hard to
justify spending a lot of development time on doing things like building an
app like we really want to build an app we really want it to be mobile friendly
unfortunately we have it even though we have an entire team of people who are
dedicated to building apps and to making sites mobile-friendly they’re focused on
things like you know like like blueprint or like Academy for ads and so there are
apps for both of those and if we… if they have some spare time
hopefully they can build one for Cat Cat that’s another I think … I think that’s another important point as well is that because
this is our passion project it there are some features and functions that we
would love to have and we just it just hasn’t happened yet because because of
the fact that it’s something that we we get designated development time kind of
towards the end of the quarter when they’re wrapping when our developers are
wrapping up some other things that that they had that they needed to do and then
they’ve got some time to work on the things that things that they want to do
and so there are so many different features and functions that we would
like to see and most of them have come from either our own use of the platform
or from people who we’ve reached out to who have used the platform and we’ve you
know just ask them like what what would you like to see that kind of user
feedback has been really valuable for us and so if you do see something that you
think would would be better we would definitely love to have that information
and and be able to kind of put that on our roadmap I say roadmap with …like it’s
not it’s… less of a… it’s more of a wish list then a roadmap but let’s see
what other questions do you have we have another one coming in… what about
copyright issues can we link anything we find on the Internet to a path… yeah that
is another really great question um there are no copyright issues because
you’re linking out we’re not storing anything on our site
we’re not embedding anything we are linking to the… so like the resource
itself and because we’re linking to …to that resource again we don’t have to
worry about copyright issues we if anything people should be happy that
we’re driving traffic to their site and they should be happy that we’re
featuring their site in a way that is reaching millions of
people so so far we haven’t we haven’t had anyone complain but I don’t think
that they would again because it’s something that’s it’s good for them… and
it looks like that’s it for questions okay well I thought I would take a few
minutes and just talk to you a little bit about kind of how I put paths
together and we’ve had a few more minutes left and so I wanted to share
with you a process that I use and I call it the Adcie model if you are like me
have an instructional design geek you might know the Addie model so the Addie
model is this iterative process that you use to build a course so analyze design
develop implement and evaluate and so I took out the development step for that
and added in this curate step in order to build a course that that is based off
of curated content and so when we look at the curation process it’s something
that I think it’s something that we do as librarians as library staff on a
regular basis we do it kind of without necessarily
without explaining how we do it or there’s a certain set of skills that we
have as library staff that other people in say corporate America don’t have so
that we’ve that we’ve just developed over the years right so we are able to
pull together resources we’re able to evaluate those resources in a way that
that that makes that makes sense we’re able to look at things like the
authority of a piece of content the validity the current data coverage so
all of these different characteristics of a piece of content these are things
that I look at when I am looking for content to add to the system and
it’s it’s just like building a collection out of weblinks you’re
pulling them together you’re evaluating them you’re organizing them in a way
that makes sense I like to say that we’re building a cohesive instructional
narrative we are putting the content together in a sequence that makes sense
for the learner and so you know we want to include introductory content at the
beginning we want to include more intermediate stuff in the middle more
advanced stuff at the end we want to make sure that different topics are
explained earlier on say if something is mentioned in a later article do we have
something earlier that explains what that is and so when I say cohesive
instructional narrative that’s kind of what I mean like does it tell that story
and so we want to organize it in that way I want to go back to Cat Cat really
quickly and just mention let’s see-oh mention that you can go to all topics
and so you can actually browse everything that we have curated so far
and so far this is all content that has been you know community developed or
comes from our celebrities or that comes from our our own stuff so
it’s all stuff that’s been vetted it’s all stuff that’s been evaluated I think
that our developers will be able to release their the new like workflow for
for curation so that you’ll be able to submit something without review I think
that they’ll be able to do that either this week or next week and we have
releases on Thursdays so that’s when the site will change and so again you might
see some changes tomorrow or next week if you visit the site and you start to
curate you might see that you don’t have to submit for review that button will
actually say publish … I do want to just answer any other questions that you
guys have about the site about our purpose about why we’re doing this if
you have any questions go ahead and type those in the chat box I’m not seeing
anything come in now while we do that and as we’re wrapping up I’m gonna go
ahead and put up your Leu link on the page here if you have any questions that
require Julia to go through some things on online I’ll switch back but I want to
make sure everybody gets their LEU…there are at the top you can go ahead and
download the LEU and then there’s also a web link to a survey monkey there
about in the middle of the page if you could please fill that out let us know
how we’re doing and then there at the bottom is Julia’s contact information if
you have any questions maybe you think about after the presentation feel free
to get with her Julia and I will stay here in the presentation or in the Adobe
Connect room in case any questions come up for a few more minutes here otherwise
make sure you do get your LEU and fill out that survey for us

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